Verzendbeleid
At our esteemed company, we are committed to providing our customers with precise delivery estimates. For orders within the United States, you may anticipate your package to arrive within a timeframe of 3 to 10 days. For our customers located in the European Union, we kindly request that you allow 7 to 21 days for delivery. However, for our valued customers in Portugal and Spain, we are pleased to guarantee delivery within a swift 2 to 3 days, ensuring that you receive your products promptly.
For our international clientele, we offer worldwide shipping with an estimated delivery period of 8 to 23 days. Should any unforeseen delays arise during the shipping process, we will reach out to you directly to provide updates regarding the status of your order.
If you have any inquiries or require assistance with your order, please do not hesitate to contact us at riosfutureshop@outlook.com. We are here to assist you.
📫 Missing or Lost Packages
In the event that your package has not arrived within the anticipated timeframe, we kindly ask that you contact us within 48 hours of the estimated delivery date. Our team will collaborate closely with the carrier to investigate and resolve any issues. Please be advised that we cannot assume responsibility for packages marked as “Delivered” by the courier. In such instances, we recommend checking with your neighbors or reaching out to your local post office for further assistance. We appreciate your understanding in this matter