Политика возврата средств

🔄 30-Day Return Policy – Easy, Hassle-Free Returns
We want you to feel confident shopping with us — that’s why we offer a straightforward 30-day return window.
 How Returns Work
• You have 30 days from the date your order was delivered to request a return
• Items must be unused, in original condition, and with tags still attached
• To start a return, simply email us at riosfutureshop@outlook.com — we're happy to help!
💰 Refund & Exchange Options
 Orders under €50 – Eligible for a full refund to your original payment method
 Orders over €50 – Eligible for store credit or exchange
• Refunds are typically processed within 5–10 business days after we receive your return
 Items Not Eligible for Return
• Personalized or custom-made products
• Personal care or hygiene items
• Sale or promotional items (marked down at checkout),Products in processing od shipment ongoing status (ARE NOT PERMISSABLE TO ANY CANCELATION OR REFUND)
📫 Important:
If there’s an issue with your order, please contact us first — we’re always happy to make things right. Filing a chargeback without reaching out may delay the resolution and result in fewer options.
📞 Still Have Questions?
Reach out anytime at +351 925 998 501 or riosfutureshop@outlook.com – we’re here for you!